GERMAN and English is required – full time

We are Storrito.com – a software for influencers and social media managers for planning Instagram Stories. Your new colleagues are Max, Nils, Tobias, Julian, and Alina. We are based in Cologne Germany. 

Your Job

You are responsible for our customer support. We have over 3,500 customers from all over the world. Every day we receive about 30-40 requests. Your task is to help our customers via chat and, if necessary, in a video call. The daily tasks vary sometimes you have to explain a new feature, create an invoice or place an Up-Sell.

What to expect

  • A fair salary
  • A friendly and supportive team
  • remote work ok
  • Real StartUp atmosphere
  • Growth mindset and room for personal development into customer success or even sales roles

What we are looking for

  • We are looking for f/m/d with experience in customer support
  • Fluent English and German are required.
  • You like Instagram and use it regularly.
  • You keep calm even in difficult conversations.
  • You will take over full responsibility for our customer support.
  • You’re not afraid of video calls.

Send your application to: julian@storrito.com