We are looking for a dynamic, strategic thinker with data management experience from both a technical and business perspective to transform Constant Contact’s Enterprise Data Environment.  The Director, Enterprise Data Management will provide strategic direction and drive the operationalization of Data Management processes and practices. 

What you’ll do:

  • Lead the transformation of how we handle data at Constant Contact by crafting, deploying, and driving adoption of an innovative framework that centrally monitors data management activities with internal and external commitments and industry processes.
  • Work closely with partners to understand current data management use cases, processes, and opportunities to optimize
  • Define requirements to centrally monitor the detection, execution, and validation of data management in accordance with existing data handling processes, internal standards, customer commitments, and privacy / legal requirements (e.g., GDPR)
  • Lead all aspects of the development of solutions, in partnership with key partners
  • Measure consistency and compliance with all pertinent enterprise data policies, standards, and guidelines
  • Cultivate productive partnerships with various technology, legal, security, and analytics teams across Constant Contact
  • Build external alliances to assess and share industry trends with supported customers
  • Support strategy formulation of the data office

Who you are:

  • 7-10 years of experience in data management, risk management, compliance, Legal / Privacy, or similar field
  • Strong data management background that includes driving strategy, architecture, governance, compliance, tooling, and enablement
  • Ability to proactively provide guidance to strategic projects around ownership, stewardship, critical to quality acceptance criteria including accuracy, timeliness, validity, completeness, usage and availability of data
  • Demonstrable experience with data deletion, data archival, data classification, and data lifecycle management
  • Familiarity with data handling regulations (e.g., GDPR) and data classification
  • Successfully drive consensus across organizations and clearly articulate Data Management strategy, vision, and business value
  • Excellent business and technical communication skills at all levels of the organization
  • Commitment to continuous improvement, success at leading by influence, and excellent at building cases for investments to improve data management
  • Ability to be agile, proactive, and comfortable with ambiguous specifications
  • Instill accountability and demonstrate the value of data across a wide range of individuals (engineers, data scientists, analysis, service owners, executives, customers, auditors, etc.)
  • Experience with concepts, processes, and technologies that support data deletion / archival / retention
  • Experience leading enterprise-wide initiatives, particularly in areas of data, compliance, or technology
  • Experience working in sophisticated and large data environments
  • Experience leading teams in a decentralized and matrixed environment, team builder who develops team, staffing strategy, and hiring plan consistent with the needs of the department
  • Knowledge of data governance practices, business and technology issues related to management of enterprise information assets