Overview

Headquarters: Santiago, Chile

URL: https://spline.design/


At Spline (spline.design), we are building a design tool to create 3d content for the web.


We are a small team, and we are just starting. We are looking for talented people who can help us build our culture, growth as a team, and solve technical/graphic challenges.

We are passionate about building visual tools and solving creative challenges.


What’s the job?
  • Talk to users over text/chat.
  • Have conversations with users over video calls.
  • Support users in need by answering questions and guiding them to the solutions.
  • Gather feedback from users.
  • Work alongside the community team and the design/dev teams to find solutions to user requests.
  • Identify and organize user feedback for bugs, requests, or suggestions.

Required Experience
  • Experience (1+ years) with user support through text, voice.
  • Understanding of the creative space.
  • Understanding of the basics of 3d and design tools.
  • Understanding of how the web-based apps work and how to identify issues on technical processes.

To apply: https://weworkremotely.com/remote-jobs/spline-user-support