Headquarters: Irvine, California, United States

URL: https://vertenergygroup.com/

Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly-motivated & detail-oriented Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.
This is a full-time remote position that involves working with our Customer Service and Business Development teams with duties including, but not limited to, the following:
  • Onboarding new clients
  • Hosting demos of our SaaS platform
  • Responding to client inquiries
  • Managing large client accounts
  • Renewing client subscriptions
  • Follow and implement procedures designed to improve customer retention
  • Promote upsells and client referral program
  • 1-2+ years experience in a Customer Success role
  • SaaS platform experience preferred
  • Sales & Management experience preferred
  • HubSpot CRM experience strongly preferred
  • Exceptional verbal & written communication
  • Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.
  • Starting range: $20.00 – $24.00 per hour
  • Eligible for monthly & quarterly performance bonuses
  • Equipment reimbursement funds
  • Professional development program
  • 401(k) with matching up to 5%
  • Health, Dental, Vision insurance options

To apply: https://weworkremotely.com/remote-jobs/vert-energy-group-remote-customer-success-representative