Headquarters: New Braintree, Massachusetts

URL: https://www.togetinfocus.com/



At inFocus Solutions, we provide a world class experience of service by meeting the needs of our clients and theirs. We are expanding and looking for candidates that have a drive to help us accomplish the goal. If you join our team, we’ll count on you to care for and assist our clients with their shopping experience – whether they’re calling, emailing, or texting, we expect the highest level of service.  

We’re looking for a Business Development Representative – those with a passion for growing a long-term career, building relationships and working with a team of professionals in a remote environment. The role is ideal for those who have a passion to interact and assist clients. As a Business Development Representative, you’ll assist customers shopping online while increasing the percentage of customers visiting the dealership after their online inquiry, assist BDC Agents with online sales inquiries, and confirm/reschedule appointments.

From day one, you’ll receive training, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you’ll have the opportunity to grow throughout the company. 

Job Type
  • Full Time
  • 40 Hours a Week
  • Hourly with Commission Opportunity
You’ll be able to
  • Use resources and innovative technologies to optimize the client experience.
  • Confidently build relationships with clients by using a defined questioning approach that will help you gain in-depth knowledge of clients’ priorities and connect them with the desired dealership.

General Description of duties:
  • Use various CRMs to initiate contact to a customer
  • Use various scheduling software to schedule appointments
  • Make outbound calls to customers while meeting company benchmarks
  • Take inbound calls at a fast pace while multitasking different softwares
  • Evolve with ever changing policies per the clients needs promptly 
  • Take constructive criticism and make changes as management sees fit 

As a Business Development Representative, you can look forward to
  • Ongoing development to deepen your skills and optimize your expertise as the industry evolves and changes.
  • Resources and dedicated support to help you reach your full potential.
  • A benefit program designed to meet the diverse needs of our employees.
  •  A remote working environment with flexible shifts

We’re a culture that
  • Believes in responsible growth
  • Believes in treating all employees fairly and with care.
  • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers.
  • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

Required skills:
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Excellent written and verbal communication skills.
  • Displays passion, commitment and drive to deliver a world class experience.
  • Ability to analyze data and troubleshoot potential process disruptions.
  • Communicates effectively and confidently, and is comfortable engaging all clients while following a script.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Will follow established processes and guidelines in daily activities to do what is right for clients and inFocus Solutions.
  • Efficiently manages your time and capacity.
  • Focuses on results, while acting in the best interest of the client.
  • Punctuality and attendance at work
  • Respectful towards co-workers and management
  • Highly organized with excellent computer skills

Desired skills:
  • Automotive and/or RV CRM Experience
  • Sales Experience
Required Qualifications:
  • Valid driver’s license
  • 1 year call center experience
  • Dual Monitors
  • Quiet Workspace with No Interruptions 
  • Must be authorized to work in the U.S.

To apply: https://weworkremotely.com/remote-jobs/infocus-solutions-business-development-representative